As the previous company had grown, it became nearly impossible to get the paperwork accepted to even start a new account.
Alarm Central made these transactions effortless and has been a pleasure to deal with in every way. This is a level of reliability that other monitoring companies just don't have.After having issues as both a dealer and a customer with another monitoring company, we voluntarily switched over one hundred accounts to Alarm Central, at no cost to our customers. It's like paying for one monitoring company and getting five!įurthermore, in addition to three redundant mainframes that monitor your accounts in the New Jersey headquarters, there are also two more redundant mainframes in one of the world's largest and most reliable data centers (the Super NAP) in Las Vegas. While local conditions usually increase the response times at other monitoring companies, our services have proven time and time again that multiple locations and staffing strategy work by consistently outperforming average response time! In the event local conditions prevent dispatchers from getting to work at one location, another geographic location can simply over staff to compensate. Operating multiple centers in geo-diverse locations, not only gives our clients backup in the event of unlikely equipment failures, it also decreases the probability that local conditions (such as blizzards, hurricanes, floods, etc.) could affect more than one of our central station service centers at a time. Protective Measures Central Station monitoring services are maintained by an affiliate that is UL Listed and has five load-sharing centers that are strategically located to give us the unparalleled ability to provide fast, efficient, and professional monitoring, even under the worst conditions.
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